Support

FolderFixAI

Help, feedback and support information

Need Help?

If you need help with FolderFixAI, contact DarkLag Software using the official support email below.

Please include your device model, iOS version, app version and a short explanation of the issue so we can help you faster.

Common Support Topics

You may contact us for app crashes, performance issues, photo review problems, contact permission issues, subscription access, restore purchase issues, feedback, bug reports or general questions.

Before Deleting or Editing Content

FolderFixAI is designed as a review and organization tool. Always review photos, videos and contacts carefully before deleting, editing, merging or organizing anything.

DarkLag Software cannot recover content that is deleted or modified by the user.

Permissions

Some features may require access to Photos or Contacts. If a feature does not work, please check the app permissions from iOS Settings.

  • Open iOS Settings
  • Find FolderFixAI
  • Review Photos and Contacts permissions
  • Restart the app if necessary

Purchases and Subscriptions

If FolderFixAI includes premium features or subscriptions, payments and renewals are handled through Apple’s App Store.

For billing, cancellation or refund questions, users should manage subscriptions through their Apple ID subscription settings or Apple Support.