PTAsistant
Privacy
Individual Member Privacy Policy
1. Introduction
Welcome to PTAsistant.
PTAsistant is a professional digital fitness and lifestyle platform developed to enable individual users to plan workouts, manage nutrition, monitor health data, benefit from Apple Health integration, and use AI-powered analysis services without being connected to a Personal Trainer or sports studio.
This Privacy Policy explains what information is collected while using the PTAsistant mobile application, Apple Watch application, and related digital services, why such information is processed, how it is protected, and under which circumstances it may be shared.
PTAsistant considers user privacy to be one of its highest priorities.
Your personal data is processed solely for providing the services offered by the platform, maintaining application security, and improving the overall user experience.
Your personal data is never sold, rented, or shared with third parties for advertising or marketing purposes without your explicit consent.
By using PTAsistant, you acknowledge that you have read, understood, and accepted the data processing practices described in this Privacy Policy.
2. Data Controller
PTAsistant is developed and operated by DarkLag Software.
Contact Information
Company
DarkLag Software
Website
https://darklagsoftware.com
info@darklagsoftware.com
DarkLag Software is committed to protecting and processing your personal data securely in accordance with applicable data protection laws.
3. Who Does This Privacy Policy Apply To?
This Privacy Policy applies exclusively to Individual Members who use PTAsistant without being connected to any Personal Trainer or sports studio.
An Individual Member account allows users to manage their fitness journey independently using PTAsistant.
If you later decide to work with a Personal Trainer or sports studio, additional data sharing processes may become available only with your explicit consent.
4. What Information Do We Collect?
PTAsistant collects only the information necessary to provide its services securely and effectively.
The information collected falls into the following categories.
5. Account Information
Full Name
Your full name is used for:
- creating your account,
- verifying your identity,
- confirming ownership of your workout records,
- creating your personal profile within the application,
- and providing technical support.
Your name belongs solely to your account.
Unless you voluntarily connect your account to a Personal Trainer or sports studio, your name cannot be viewed by any other user.
Email Address
Your email address is used for:
- account creation,
- identity verification,
- secure login,
- password recovery,
- account security,
- technical support,
- account recovery,
- service notifications,
- and subscription management.
Your email address is never shared with other users.
DarkLag Software never sells, rents, or shares your email address with third parties for advertising or marketing purposes.
Optional Profile Photo
Adding a profile photo is completely optional.
Choosing not to upload a profile photo does not prevent you from using any feature of PTAsistant.
Your profile photo is visible only within your own account.
If you later choose to connect with a Personal Trainer or sports studio, your profile photo may be shared only after you provide your explicit consent.
Sport Branch Information
PTAsistant supports multiple sports disciplines.
The sport branch you select during registration is used to:
- personalize your application interface,
- display sport-specific measurements,
- provide the appropriate exercise library,
- optimize your Apple Watch experience,
- and personalize AI-powered recommendations.
You may change your selected sport branch at any time within the application.
6. User Profile
Your profile may include:
- Full Name
- Profile Photo
- Sport Branch
- Height
- Weight
- Goals
- Daily Activity Goals
- Active Workout Plans
- Nutrition Plans
- Measurement History
This information is used solely to provide your personalized PTAsistant experience.
7. Why Do We Need This Information?
Your information is processed to:
- create a secure account,
- verify your identity,
- provide a personalized fitness experience,
- manage workout plans,
- create nutrition plans,
- track your measurements,
- personalize AI-powered services,
- manage Apple Health integration,
- send important notifications,
- provide technical support,
- protect your account,
- and improve service quality.
PTAsistant processes only the personal information necessary to fulfill these purposes.
8. Account Security
PTAsistant implements multiple technical and organizational security measures to protect user accounts.
These measures include:
- secure authentication,
- session management,
- role-based access controls,
- encrypted data transmission,
- server-side validation,
- security logging,
- and abnormal access detection mechanisms.
If suspicious account activity is detected, additional security verification measures may be applied to protect your account.
9. Notification Permissions
PTAsistant may request permission to send notifications in order to enhance your experience and keep you informed about important activities related to your account and services.
If you grant notification permission, you may receive notifications regarding:
- Daily workout reminders
- Nutrition plan reminders
- Water intake reminders
- Measurement reminders
- Weekly progress summaries
- AI-powered recommendations
- Apple Health synchronization updates
- Subscription notifications
- Security alerts
- Application updates
You may modify or disable notification permissions at any time through your device settings.
10. Camera and Photo Library Permissions
PTAsistant may request access to your device's camera and photo library in order to provide certain features.
These permissions are used solely for the following purposes:
- Uploading a profile photo
- Uploading meal photographs for AI analysis
- Creating progress photos
- Scanning QR codes
- QR code login or verification processes
Camera and photo library permissions are entirely managed by your device's permission system.
If you choose not to grant these permissions, only the related features may become unavailable.
All other core features of PTAsistant will continue to function normally.
11. Connecting With a Personal Trainer or Studio in the Future
While using PTAsistant as an Individual Member, none of your personal information is shared with any Personal Trainer or sports studio by default.
If you later decide to work with a Personal Trainer or sports studio, PTAsistant will request your explicit consent before any data sharing takes place.
If you provide your consent, only the information necessary for delivering the requested services will be securely shared with the selected Personal Trainer or sports studio.
Until you provide such consent, all of your personal information remains accessible only to you.
12. Apple Health Integration
PTAsistant supports integration with Apple Health.
Connecting your Apple Health account is completely optional.
You can continue using all core features of PTAsistant without connecting Apple Health.
If you choose to connect Apple Health, PTAsistant will access only the health data categories that you explicitly authorize.
No health information is accessed without your permission.
You may revoke Apple Health access at any time through your device by navigating to:
Settings → Health → Data Access & Devices
Once access is revoked, PTAsistant will immediately stop reading new health data and synchronization will cease.
13. Apple Health Data That May Be Accessed
Depending on the permissions you grant, PTAsistant may access the following health and performance data:
- Heart Rate
- Resting Heart Rate
- Exercise Heart Rate
- Heart Rate Recovery
- VO₂ Max
- Daily Step Count
- Distance Traveled
- Active Calories
- Total Calories Burned
- Exercise Duration
- Workout Records
- Height
- Weight
- Body Mass Index (BMI)
- Blood Oxygen Level (if permission is granted)
- Any additional Apple Health data you explicitly authorize.
This information is used solely to provide PTAsistant's health tracking, performance monitoring, and personalized fitness features.
14. Apple Watch Usage
PTAsistant is compatible with the Apple Watch application.
When using PTAsistant on Apple Watch, the following performance information may be generated:
- Started workouts
- Workout duration
- Calories burned
- Average heart rate
- Maximum heart rate
- Minimum heart rate
- Movement duration
- Workout summaries
- Sport branch–specific performance records
This information is used solely to help you monitor your progress and generate personalized performance analyses.
15. Body Measurements
PTAsistant supports recording the following body measurements:
- Height
- Weight
- Body Fat Percentage
- Muscle Mass
- Body Mass Index (BMI)
- Chest
- Waist
- Hips
- Shoulders
- Upper Arm
- Forearm
- Thigh
- Calf
- Neck
- Sport branch-specific performance measurements
These measurements are stored solely to help you monitor your personal progress over time.
16. Progress Photos
PTAsistant allows you to upload progress photos to visually monitor your physical development.
These photos are visible only within your own account.
Unless you are connected to a Personal Trainer or sports studio, your progress photos cannot be viewed by any other user.
If you later decide to work with a Personal Trainer or sports studio, you may choose to share your progress photos only after providing your explicit consent.
17. AI-Powered Meal Analysis
The AI-Powered Meal Analysis feature within PTAsistant analyzes the meal photos you upload and generates estimated nutritional information.
The analysis may include:
- Estimated Calories
- Protein
- Carbohydrates
- Fat
- Fiber
- Estimated Portion Size
- Nutritional Content
- Meal Evaluation
- Daily Goal Compliance Analysis
These analyses are provided solely for informational purposes.
The generated results are estimates and should not be considered laboratory analysis or medical evaluation.
18. Artificial Intelligence Services
PTAsistant uses Artificial Intelligence technologies in selected features of the application.
Artificial Intelligence may be used for:
- Meal analysis
- Food recognition
- Calorie estimation
- Macronutrient estimation
- Daily nutrition recommendations
- Workout recommendations
- Performance evaluations
- Progress analysis
- Progress reports
- Sport branch-specific recommendations
Artificial Intelligence is used solely as a supportive technology.
Recommendations generated by AI do not replace professional medical advice, diagnosis, treatment, or healthcare services.
19. Data Processed by Artificial Intelligence
To provide AI-powered services, PTAsistant may process the following information:
- Meal photographs
- Meal information
- Height
- Weight
- Age
- Gender (if provided)
- Selected sport branch
- Daily goals
- Daily calorie target
- Workout plans
- Measurement history
- Activity history
This information is processed solely for providing the requested Artificial Intelligence services.
20. Meal Analysis Results
Meal analysis results created by Individual Members are visible only within their own account by default.
These analyses are not automatically shared with any Personal Trainer, sports studio, or other user.
Your meal analysis history may remain stored within your account to help you monitor your nutritional progress and review previous analyses.
21. If You Later Work With a Personal Trainer
If you decide to work with a Personal Trainer or sports studio in the future, PTAsistant may request your explicit consent before offering to share your existing health and fitness records.
The information that may be shared includes:
- Your measurement history
- Your workout history
- Your progress photos
- Your Apple Health data (only to the extent you authorize)
- Your Apple Watch performance records
- Your AI meal analysis history
- Your nutrition records
Such sharing takes place only with your explicit consent.
Without your consent, no health data, measurements, AI analyses, or fitness records will be shared with any Personal Trainer or sports studio.
You may modify or revoke these sharing permissions at any time through the application or your account settings.
22. Health Disclaimer
Apple Health data, Apple Watch records, Artificial Intelligence analyses, nutrition recommendations, and performance evaluations are provided solely for informational and supportive purposes.
If you have a medical condition, injury, illness, or require professional medical advice, you should always consult a qualified healthcare professional.
The analyses and recommendations provided by PTAsistant must not be relied upon as the sole basis for medical diagnosis, treatment, or healthcare decisions.
23. Data Security
PTAsistant implements current technical and organizational security measures to protect the confidentiality, integrity, and security of your personal data.
Your personal data is protected against risks including:
- Unauthorized access
- Unauthorized modification
- Data loss
- Misuse
- Unauthorized disclosure
- Data breaches
The security measures implemented by PTAsistant include, but are not limited to:
- Secure user authentication
- Role-based access controls
- Encrypted data transmission (HTTPS/TLS)
- Secure server communications
- Server-side validation mechanisms
- Security logging
- Regular security updates
- Unauthorized access detection systems
Although no electronic system can be guaranteed to be completely secure, PTAsistant maintains industry-standard security practices to protect user information.
24. Firestore and Cloud Infrastructure
PTAsistant operates on secure cloud infrastructure.
This infrastructure is used to securely provide services including:
- User account management
- Workout plans
- Nutrition plans
- Measurement history
- Artificial Intelligence analysis
- Progress records
- Apple Health synchronization
- User preferences
Only authorized systems may access this information.
By default, data associated with your Individual Member account is not visible to any other user.
25. Data Retention Policy
PTAsistant retains personal data only for as long as necessary to provide its services.
Meal Analysis Photos
Meal photographs analyzed by Artificial Intelligence are securely stored for a maximum of 15 days.
After this period, the photographs are automatically and permanently deleted from the system.
Meal Analysis Results
Nutrition records generated through meal analysis may remain stored while your account is active in order to preserve your nutrition history and progress.
Measurement Records
Your body measurement history may remain stored while your account is active to support long-term progress tracking.
Workout History
Your workout plans, completed workouts, and performance history may remain stored while your account is active.
Nutrition Programs
Your nutrition plans and nutrition history may remain stored while your account is active.
Apple Health Data
Apple Health information is processed only within the permissions you grant.
If you revoke Apple Health access, PTAsistant immediately stops reading new health data and synchronization ends.
Security Logs
Technical log records generated for system security, error detection, performance monitoring, and abuse prevention may be retained for a limited period when reasonably necessary.
26. Third-Party Service Providers
PTAsistant may use trusted third-party service providers to ensure the secure and reliable operation of its services.
These providers may assist with:
- User authentication
- Cloud storage
- Data synchronization
- Push notifications
- Artificial Intelligence services
- Error reporting
- Performance monitoring
Third-party service providers may access only the information required to perform the services requested by PTAsistant.
No service provider may use your personal information for advertising, marketing, or independent commercial purposes.
27. Data Sharing
PTAsistant never sells, rents, or transfers your personal data to commercial databases.
Your personal information may be shared only under the following circumstances:
- With your explicit consent.
- If you later choose to connect with a Personal Trainer or sports studio.
- When necessary for trusted technical service providers to deliver the requested services.
- To comply with applicable legal obligations.
- In response to valid and legally binding requests from competent governmental authorities.
Other than the situations described above, your personal information is never shared with third parties.
28. Account Deletion
You may delete your account at any time through the application or by contacting PTAsistant Support.
Upon account deletion, the following information may be deleted or permanently anonymized, subject to applicable legal obligations:
- Profile information
- Measurement records
- Workout history
- Nutrition plans
- Artificial Intelligence analysis history
- Apple Health connections
- Progress records
- Account preferences
Deleted information may not be recoverable.
29. User Rights
Subject to applicable data protection laws, you may have the following rights:
- To know what personal information is processed about you.
- To request correction of inaccurate or incomplete information.
- To request deletion of certain personal data.
- To withdraw previously granted consent.
- To object to certain processing activities.
- To request data portability where applicable.
You may exercise these rights by contacting PTAsistant through the contact information provided below.
30. Children's Privacy
PTAsistant does not knowingly collect personal information from individuals below the minimum age required under applicable laws.
Where legally required, parental or legal guardian consent may be requested before certain services are provided.
31. International Data Processing
Some PTAsistant services may operate using secure cloud infrastructure located in different countries.
Whenever international data transfers occur, PTAsistant applies appropriate technical and organizational safeguards in accordance with applicable data protection laws.
32. Changes to This Privacy Policy
PTAsistant may update this Privacy Policy from time to time.
Material changes may be communicated through the application or via your registered email address.
The most recent version published within the application shall always prevail.
33. Contact
If you have questions regarding this Privacy Policy or the processing of your personal data, you may contact us using the information below.
DarkLag Software
Website
https://darklagsoftware.com
Email
info@darklagsoftware.com
34. Effective Date
This Privacy Policy becomes effective on the date it is published.
By continuing to use PTAsistant and its related services, you acknowledge that you have read, understood, and accepted this Privacy Policy.
PT Member & Studio Member Privacy Policy
1. Introduction
Welcome to PTAsistant.
PTAsistant is a professional digital health and fitness platform developed to allow individuals to securely track their workout processes, nutrition plans, body measurements, appointments, and progress through their Personal Trainer or affiliated sports studio.
This Privacy Policy explains what data is collected when using the PTAsistant mobile application, Apple Watch application, and related digital services, why this data is processed, how it is protected, and with whom it may be shared.
PTAsistant considers user privacy one of its core priorities.
Collected personal data is used only for operating the application, providing services, and improving the user experience.
No personal data is sold, rented, or shared with third parties for advertising or marketing purposes without the user’s explicit consent.
By using the application, you acknowledge that you accept the data processing practices described in this Privacy Policy.
2. Data Controller
This application is developed and operated by DarkLag Software.
Contact Information
Company
DarkLag Software
Website
https://darklagsoftware.com
Email
info@darklagsoftware.com
DarkLag Software aims to ensure that personal data is processed securely in accordance with applicable data protection regulations.
3. Who Does This Apply To?
This Privacy Policy applies to the following user groups:
- Personal Trainer Members
- Studio Members
Both user groups use the same core services, and their data processing processes are largely the same.
4. What Information Do We Collect?
PTAsistant collects only the information necessary to provide the service securely and completely.
The collected information is evaluated under the following categories.
5. Account Information
Full Name
Your full name is used for the following purposes:
- creating your account,
- verifying your identity,
- allowing your Personal Trainer to correctly identify you,
- confirming that workout records belong to you,
- appointment management,
- and matching measurements to your account.
Your full name may only be viewed by the authorized Personal Trainer or authorized studio staff associated with your account.
Email Address
Your email address is used for the following purposes:
- account creation,
- identity verification,
- secure login,
- password reset,
- account security,
- critical system notifications,
- technical support,
- account recovery processes,
- and service announcements.
Your email address is never shared with other members.
PTAsistant does not sell or rent your email address to third parties for advertising purposes.
Optional Profile Photo
Adding a profile photo is entirely optional.
Not adding a profile photo does not prevent you from using any feature of the application.
Your profile photo may only be visible to:
- you,
- your Personal Trainer,
- and the authorized trainer of your affiliated studio.
Profile photos are not used for advertising purposes.
Sport Branch Information
PTAsistant supports multiple sports branches.
The sports branch selected by your Personal Trainer or during registration is used for the following purposes:
- personalizing your application interface,
- displaying branch-specific measurements,
- providing the appropriate exercise library,
- optimizing the Apple Watch experience,
- and preparing AI recommendations according to the relevant sports branch.
6. User Profile
Your profile may consist of the following information:
- Full Name
- Profile Photo
- Sport Branch
- Height
- Weight
- Goal Information
- Start Date
- Active Programs
- Active Nutrition Plan
- Active Appointments
This information is used only to provide application services.
7. Why Do We Need This Information?
Collected account information is processed for the following purposes:
- creating your account,
- verifying your identity,
- showing you the correct workout programs,
- displaying nutrition plans,
- storing your measurements,
- managing your appointments,
- securely matching data with your Personal Trainer,
- sending notifications,
- protecting your account,
- providing technical support,
- and maintaining service quality.
PTAsistant processes only the personal data necessary for the stated purposes.
8. Account Security
PTAsistant uses various security mechanisms to protect user accounts.
These include:
- secure authentication,
- session management,
- access controls,
- encrypted data communication,
- security logs,
- and server-side validation mechanisms.
If suspicious sessions are detected, additional security verification steps may be applied to protect your account.
9. Notification Permissions
PTAsistant sends notifications only to improve your user experience and keep you informed about important activities related to your account and services.
If you grant notification permission, you may receive notifications regarding:
- Upcoming appointments
- Appointment changes
- New workout programs
- Nutrition plan updates
- Measurement reminders
- Weekly progress summaries
- Messages from your Personal Trainer
- Studio announcements
- AI-powered recommendations
- System security notifications
You may modify or disable notification permissions at any time through your device settings.
10. Camera and Photo Library Permissions
PTAsistant may request access to your device's camera or photo library in order to provide certain features.
These permissions are used solely for the following purposes:
- Uploading a profile photo
- Uploading meal photographs
- Creating progress photos
- Scanning QR codes
- QR code login or verification processes
Camera and photo library permissions are managed entirely through your device's permission settings.
If you choose not to grant these permissions, only the related features may become unavailable. All other core functions of PTAsistant will continue to operate normally.
11. Health and Performance Data
PTAsistant allows certain health and performance data to be processed so that you can monitor your personal development and your Personal Trainer can prepare safe, accurate, and goal-oriented training programs.
This information is processed only with your explicit consent.
PTAsistant never uses your health information for advertising, marketing, or commercial data sales.
Health data is used solely for delivering the fitness, nutrition, and progress tracking services available within the application.
12. Apple Health Integration
PTAsistant supports integration with Apple Health.
Connecting Apple Health is completely optional.
You may continue using the application's core features without enabling Apple Health integration.
If you authorize Apple Health access, PTAsistant will read only the health information you explicitly allow.
No health data is accessed without your permission.
You may revoke Apple Health access at any time through your device's Settings application.
Once access is revoked, PTAsistant will stop reading new health information and synchronization will immediately end.
13. Apple Health Data That May Be Accessed
Depending on the permissions you grant, PTAsistant may access the following information:
- Heart Rate
- Resting Heart Rate
- Exercise Heart Rate
- Heart Rate Recovery
- VO₂ Max
- Daily Step Count
- Distance Traveled
- Active Calories
- Total Calories Burned
- Exercise Duration
- Workout Records
- Height
- Weight
- Body Mass Index (BMI)
- Blood Oxygen Level (if permission is granted)
- Any other Apple Health data that you explicitly authorize.
This information is used solely to provide PTAsistant's health tracking, performance monitoring, and fitness features.
14. Apple Watch Usage
When using the PTAsistant Apple Watch application, the following information may be generated:
- Started workouts
- Workout duration
- Calories burned
- Average heart rate
- Maximum heart rate
- Minimum heart rate
- Movement duration
- Workout summaries
- Sport branch-specific performance records
This information is used both to help you monitor your personal progress and to allow your Personal Trainer to prepare more accurate and personalized training programs.
15. Body Measurements
PTAsistant supports recording the following body measurements:
- Height
- Weight
- Body Fat Percentage
- Muscle Mass
- Body Mass Index (BMI)
- Chest
- Waist
- Hips
- Shoulders
- Upper Arm
- Forearm
- Thigh
- Calf
- Neck
- Additional sport branch-specific performance measurements
These measurements are collected solely to monitor your physical development and long-term progress.
16. Progress Photos
PTAsistant allows you to upload progress photos to visually monitor your development.
Progress photos are accessible only to:
- You
- Your assigned Personal Trainer
- Authorized trainers within your affiliated studio who are directly responsible for your coaching
Progress photos are never used for advertising, marketing, or commercial purposes.
17. AI-Powered Meal Analysis
The AI-Powered Meal Analysis feature within PTAsistant analyzes the meal photographs you upload and generates estimated nutritional information.
The analysis may include:
- Estimated Calories
- Protein
- Carbohydrates
- Fat
- Fiber
- Estimated Portion Size
- Nutritional Content
- Meal Evaluation
- Daily Goal Compliance Analysis
These analyses are provided solely for informational purposes.
The generated results are estimates and should not be considered laboratory analyses or medical evaluations.
18. Sharing Meal Analysis Data With Your Personal Trainer
The primary purpose of PTAsistant is to enable secure digital nutrition and performance management between Personal Trainers and their members.
For this reason, when you use the AI Meal Analysis feature, the generated analysis results are shared with your assigned Personal Trainer as an essential part of the service.
This sharing is intended to support:
- Evaluating adherence to your nutrition plan
- Monitoring daily calorie intake
- Reviewing macronutrient balance
- Updating your nutrition plan when necessary
- Monitoring performance progress
- Evaluating muscle gain or fat loss progress
- Identifying nutritional deficiencies or unhealthy eating habits
- Providing personalized coaching and feedback
- Preparing safer and more effective training programs
This information is shared only with the Personal Trainer who created your account or is currently assigned to you.
No other user or third party may access these meal analysis results.
By using the AI Meal Analysis feature, you acknowledge and accept that these analysis results will be shared with your assigned Personal Trainer.
19. Artificial Intelligence Services
PTAsistant uses Artificial Intelligence technologies to provide selected features within the application.
Artificial Intelligence may be used for:
- Meal analysis
- Food recognition
- Calorie estimation
- Macronutrient estimation
- Meal recommendations
- Nutrition recommendations
- Workout recommendations
- Performance evaluations
- Progress analyses
- Progress reports
- Sport branch-specific recommendations
Artificial Intelligence is intended solely as a supportive tool.
AI-generated recommendations do not replace professional medical advice, diagnosis, or treatment.
20. Data Processed by Artificial Intelligence
To provide AI-powered services, PTAsistant may process the following information:
- Meal photographs
- Meal information
- Height
- Weight
- Age
- Gender (if provided)
- Sport branch
- Daily goals
- Daily calorie target
- Workout plans
- Measurement history
- Activity history
This information is processed solely for providing the requested Artificial Intelligence services.
21. Sharing Health Data With Your Personal Trainer
To enable your Personal Trainer to provide safe, personalized, and effective coaching, the following information may be visible to your trainer based on the permissions you grant:
- Body measurements
- Body progress records
- Apple Health data
- Apple Watch performance records
- Progress photos
- AI meal analysis results
- Nutrition plan compliance
- Workout history
This information is shared solely to help your Personal Trainer prepare accurate and personalized training and nutrition programs.
Your Personal Trainer may use this information only within the scope of PTAsistant services.
Unauthorized sharing, copying, exporting, or use of your personal information for purposes unrelated to PTAsistant is strictly prohibited.
22. Health Disclaimer
Apple Health information, Apple Watch records, Artificial Intelligence analyses, nutrition recommendations, and performance evaluations are provided solely for informational and supportive purposes.
If you experience a medical condition, injury, illness, or require professional healthcare advice, you should always consult a qualified healthcare professional.
The analyses and recommendations provided by PTAsistant must not be relied upon as the sole basis for medical diagnosis, treatment, or healthcare decisions.
23. Data Security
PTAsistant implements current technical and organizational security measures to protect the confidentiality, integrity, and security of user information.
Your personal data is protected against risks including:
- Unauthorized access
- Unauthorized modification
- Data loss
- Misuse
- Unauthorized disclosure
- Data breaches
The security measures implemented by PTAsistant include, but are not limited to:
- Secure user authentication
- Role-based authorization
- Encrypted data transmission (HTTPS/TLS)
- Secure server communications
- Security logging
- Server-side validation mechanisms
- Regular security updates
- Unauthorized access detection systems
Although PTAsistant cannot guarantee that any electronic system is completely secure, it continuously maintains industry-standard security practices to protect user information.
24. Firestore and Cloud Infrastructure
PTAsistant services operate on trusted and secure cloud infrastructure.
This infrastructure is used to securely provide services including:
- User account management
- Workout records
- Nutrition programs
- Appointments
- Measurement history
- Artificial Intelligence analysis
- Progress records
- Apple Health synchronization data
Data may only be accessed by authorized systems.
No user can access another user's personal information.
25. Data Retention Policy
PTAsistant retains personal information only for as long as necessary to provide its services.
Meal Analysis Photos
Meal photographs analyzed by Artificial Intelligence are securely stored for a maximum period of 15 days.
After this period, they are automatically and permanently deleted from the system.
Meal Analysis Results
Analysis results generated from meal photographs may remain stored while your account is active in order to monitor your nutritional progress.
Measurement Records
Your body measurement records may remain stored while your account is active to support long-term progress tracking.
Workout History
Your workout records and performance history may remain stored while your account is active.
Nutrition Programs
Nutrition plans created by your Personal Trainer or used by you may remain stored while your account is active.
Apple Health Data
Apple Health integration operates only within the permissions you grant.
If you revoke Apple Health access, PTAsistant immediately stops reading new health data.
Security Logs
Technical log records generated for system security, error detection, and abuse prevention may be retained for a limited period when reasonably necessary.
26. Third-Party Service Providers
PTAsistant may use trusted third-party service providers to ensure the secure and uninterrupted operation of its services.
These providers may assist with:
- User authentication
- Cloud storage
- Data synchronization
- Push notifications
- Artificial Intelligence services
- Error reporting
These providers may access only the information required to perform the requested services.
No third-party service provider may use your personal information for advertising or marketing purposes.
27. Data Sharing
PTAsistant never sells, rents, or transfers personal information to commercial databases.
Your information may only be shared under the following circumstances:
- With your explicit consent.
- With your assigned Personal Trainer when necessary to provide the service.
- With authorized trainers within your affiliated studio who are responsible for your coaching.
- When trusted technical service providers require limited access to deliver the service.
- To comply with applicable legal obligations.
- In response to valid and legally binding requests from competent governmental authorities.
Other than the situations described above, your personal information is never shared with third parties.
28. Account Deletion
You may delete your account at any time through the application or by contacting PTAsistant Support.
Upon account deletion, the following information may be deleted or permanently anonymized, subject to applicable legal obligations:
- Profile information
- Measurement records
- Appointments
- Nutrition plans
- Workout history
- Progress records
- Artificial Intelligence analysis history
- Apple Health connections
Deleted information may not be recoverable.
29. User Rights
Subject to applicable data protection laws, you may have the following rights:
- To know what personal information is processed about you.
- To request correction of inaccurate or incomplete information.
- To request deletion of certain personal information.
- To withdraw previously granted consent.
- To object to certain processing activities.
- To request data portability where applicable.
You may exercise these rights by contacting PTAsistant through the contact information provided below.
30. Children's Privacy
PTAsistant does not knowingly collect personal information from individuals below the minimum age required under applicable laws.
Where legally required, parental or legal guardian consent may be requested before certain services are provided.
31. International Data Processing
Some PTAsistant services may operate using secure cloud infrastructure located in different countries.
Whenever international data transfers occur, PTAsistant applies appropriate technical and organizational safeguards in accordance with applicable data protection laws.
32. Changes to This Privacy Policy
PTAsistant may update this Privacy Policy from time to time.
Material changes may be communicated through the application or via your registered email address.
The most recent version published within the application shall always prevail.
33. Contact
If you have questions regarding this Privacy Policy or the processing of your personal information, you may contact us using the information below.
DarkLag Software
Website
https://darklagsoftware.com
Email
info@darklagsoftware.com
34. Effective Date
This Privacy Policy becomes effective on the date it is published.
By continuing to use PTAsistant and its related services, you acknowledge that you have read, understood, and accepted this Privacy Policy.
Personal Trainer & Studio Trainer Privacy Policy
1. Introduction
Welcome to PTAsistant.
PTAsistant is a professional digital platform developed to enable personal trainers, studio trainers, and fitness businesses to securely manage client management, workout planning, nutrition management, measurement tracking, appointment scheduling, Apple Health integration, and AI-supported analysis services.
This Privacy Policy explains in detail what information is collected when you use the PTAsistant mobile application, Apple Watch application, and related online services, why it is collected, how it is processed, how it is protected, and under which circumstances it may be shared.
PTAsistant adopts user privacy as a core principle. No personal data collected through the platform is sold, rented, or shared with third parties for advertising or commercial purposes without the user’s consent.
By using the application, you agree to the data processing practices described in this Privacy Policy.
2. Data Controller
PTAsistant acts as a data controller, or where necessary as a data processor, under applicable data protection laws regarding the processing of user data.
Personal data is processed for the following purposes:
- providing the service,
- managing user accounts,
- security,
- carrying out workout processes,
- nutrition management,
- Apple Health integration,
- AI-supported analysis,
- technical support,
- error detection,
- and improving service quality.
3. What Information Do We Collect?
PTAsistant collects only the information necessary for the service to function.
The information collected is evaluated under the categories below.
4. Account Information
When creating a PT account, the following information is requested.
Full Name
Your full name is stored to verify your identity, allow your clients to correctly identify you, and create your professional profile within the application.
This information may be displayed:
- on your profile,
- to your clients,
- in programs you create,
- in appointment records,
- and in notifications.
Email Address
Your email address is used for the following purposes:
- account creation,
- identity verification,
- secure login,
- password reset,
- account security,
- critical system notifications,
- subscription management,
- and support requests.
Your email address is not displayed to your clients.
PTAsistant never shares your email address with third parties for advertising purposes.
Password
Your password is never stored in plain text.
Password information is protected in encrypted and hashed form through secure authentication services.
No person, including PTAsistant developers, can view your current password.
Business Name
Your business name is used solely to create a professional working environment.
This information is stored for the following purposes:
- presenting a professional appearance to your clients,
- creating your brand identity,
- preparing your business profile,
- and enabling corporate features that may be offered in future versions.
The business name is displayed only as determined by you.
Sport Branch Information
PTAsistant supports multiple sports branches.
The sport branch you select is used for the following purposes:
- personalizing your application interface,
- providing relevant measurements,
- displaying the appropriate exercise library,
- preparing branch-specific analyses,
- customizing the Apple Watch experience,
- and optimizing AI suggestions according to the relevant branch.
Profile Photo Optional
Adding a profile photo is entirely optional.
Not adding a profile photo does not prevent you from using any feature of the application.
Your profile photo may only be displayed:
- on your profile page,
- so that your clients can recognize you,
- on appointment screens,
- and on messaging and notification screens when the relevant feature is active.
Profile photos are not used for advertising purposes.
5. Professional Profile Information
The professional profile you create within PTAsistant may include the following information:
- Full Name,
- Business Name,
- Sport Branch,
- Profile Photo,
- Working Hours,
- Appointment Availability,
- Programs You Create,
- Client Count shown only to you,
- Membership Package,
- and Account Status.
This information is used only to enable the core functions of the application.
6. Authentication and Account Security
PTAsistant applies various technical and administrative security measures to protect user accounts.
These include:
- secure authentication,
- session management,
- authorization controls,
- secure server communication,
- encryption methods,
- and unusual session activity checks.
If suspicious session activity is detected, additional verification steps may be applied to protect your account.
7. Why Do We Need This Information?
Collected account information is used for the following purposes:
- creating a secure user account,
- verifying your identity,
- allowing your clients to view you as the correct trainer,
- linking workout and nutrition programs to you,
- operating the appointment system,
- sending notifications,
- ensuring account security,
- providing technical support,
- managing your subscriptions,
- and maintaining a professional application experience.
PTAsistant processes only the data necessary for the stated purposes and adopts the principle of data minimization.
8. Storage of Account Information
Your account information is stored on servers protected by industry-standard security measures.
Your information is:
- protected against unauthorized access,
- restricted by secure access policies,
- and processed only by systems necessary to provide the service.
PTAsistant does not sell, rent, or share user account information with third parties for advertising purposes or for transfer to commercial databases.
9. Health Data
PTAsistant allows you to process certain health and performance data for tracking sports performance, planning workouts, and professionally evaluating client progress.
This data is processed only when explicit user permission is granted.
PTAsistant does not use, sell, or share any health data with third parties for advertising or marketing purposes.
Health data is used only to provide the services offered by the application.
10. Apple Health Integration
PTAsistant can integrate with the Apple Health application.
Apple Health connection is entirely optional.
The user may revoke Apple Health access at any time through iPhone Settings.
If Apple Health connection is not enabled, the core functions of the application can still be used.
When the connection is enabled, only the data permitted by the user is read.
Data That May Be Read From Apple Health
Depending on the permissions granted by the user, the following health data may be read:
- Heart Rate,
- Resting Heart Rate,
- Exercise Heart Rate,
- Heart Rate Recovery,
- VO₂ Max,
- Active Calories,
- Total Calories Burned,
- Exercise Duration,
- Workout Records,
- Daily Step Count,
- Distance Traveled,
- Running Data,
- Walking Data,
- Cycling Data,
- Apple Watch Workout Records,
- Height,
- Weight,
- BMI,
- Blood Oxygen Level if permitted,
- and other performance data that Apple Health may support in the future, only with the user’s explicit permission.
PTAsistant can only display the data for which the user has granted access permission.
11. Apple Watch Usage
When the Apple Watch application is used, the following information may be generated:
- started workouts,
- workout duration,
- calories burned,
- average heart rate,
- maximum heart rate,
- minimum heart rate,
- exercise intensity,
- movement duration,
- and workout summary.
This information is used to track the user’s progress.
12. Apple Health Data Shared With the PT
If a client agrees to share Apple Health data, the health information for which permission has been granted may be viewed by the assigned Personal Trainer.
The purpose of sharing this information is to:
- prepare appropriate workout programs,
- help prevent overtraining,
- evaluate recovery processes,
- perform performance analyses,
- monitor cardiovascular development,
- optimize training intensity,
- and create safer exercise plans.
PTAsistant shares Apple Health data only with the Personal Trainer assigned to the client.
No other user may access this information.
13. Client Measurements
PTAsistant supports recording the following measurements:
- Height
- Weight
- Body Fat Percentage
- Muscle Mass
- BMI
- Chest
- Waist
- Hips
- Shoulders
- Upper Arm
- Forearm
- Thigh
- Calf
- Neck
- Sport-specific measurements based on the selected sport branch
These measurements are stored solely to monitor and evaluate the client's progress.
14. Progress Photos
Clients may upload progress photos to monitor their physical development.
These photos may only be viewed by:
- the client,
- the assigned Personal Trainer.
Progress photos are never used for advertising, marketing, or third-party analysis purposes.
15. AI-Powered Meal Analysis
The Meal Analysis feature within PTAsistant uses artificial intelligence technologies to analyze uploaded meal photographs.
The analysis may generate estimated information including:
- Calories
- Protein
- Carbohydrates
- Fat
- Estimated Portion Size
- Nutritional Content
- Meal Evaluation
These analyses are provided for informational purposes only.
The generated results do not constitute laboratory analysis or medical evaluation.
16. Sharing Meal Analysis With the Personal Trainer
To support effective nutrition management between the client and the assigned Personal Trainer, meal analysis results generated within PTAsistant are automatically shared with the assigned Personal Trainer.
This sharing is necessary for the following purposes:
- evaluating adherence to nutrition plans,
- tracking calorie intake,
- reviewing macronutrient distribution,
- monitoring performance goals,
- updating nutrition programs when necessary,
- providing accurate professional feedback,
- and monitoring healthy progress.
Use of the Meal Analysis feature requires that the corresponding analysis results be shared with the assigned Personal Trainer.
This sharing is limited exclusively to the assigned Personal Trainer.
No other user may access these analyses.
17. Artificial Intelligence Services
PTAsistant utilizes artificial intelligence technologies in certain features.
Artificial intelligence may be used for:
- Meal Analysis
- Calorie Estimation
- Macronutrient Calculations
- Workout Recommendations
- Nutrition Recommendations
- Performance Evaluations
- Progress Analysis
- Content Recommendations
AI-generated outputs are intended solely as supportive information.
No AI-generated result should be considered medical advice, diagnosis, or treatment.
18. Data Processed by Artificial Intelligence
As part of AI-powered services, the following information may be processed:
- Meal photographs
- Meal information
- User goals
- Selected sport branch
- Height
- Weight
- Age
- Gender, if provided
- Daily calorie targets
- Measurement history
- Workout information
This information is processed solely for the purpose of providing the requested AI analysis service.
19. Storage of Meal Photos
Uploaded meal photographs are stored securely to provide AI meal analysis services.
Meal analysis photos are retained for a maximum period of 15 days.
After this period, they are automatically and permanently deleted from the system.
Deleted photographs cannot be recovered.
Nutrition records generated from meal analysis may remain stored while the account remains active in order to preserve the client's progress history.
20. Protection of Client Data
As a Personal Trainer, any client data you access within PTAsistant is made available solely for the purpose of providing professional coaching services.
The following information is considered confidential:
- Health data
- Measurements
- Meal analysis results
- Workout history
- Progress photographs
- Apple Health data
Sharing, copying, reproducing, exporting, or using this information for purposes other than providing professional services without the client's explicit consent is strictly prohibited.
Where necessary, PTAsistant may maintain security logs to detect unauthorized access and protect user safety.
21. Health Disclaimer
Apple Health data, artificial intelligence analyses, measurement evaluations, and performance recommendations are provided solely for informational and supportive purposes.
For any medical condition, injury, illness, or healthcare decision, users should always consult a qualified healthcare professional.
22. Data Security
PTAsistant implements technical and organizational security measures that comply with industry standards to protect the confidentiality, integrity, and availability of user data.
Personal data is protected against unauthorized access, alteration, loss, misuse, or unauthorized disclosure.
Security measures include, but are not limited to:
- Secure user authentication
- Authorization controls
- Encrypted HTTPS/TLS communication
- Encrypted data transmission
- Access control mechanisms
- Regular security updates
- Security logging
- Server-side validation processes
Although no electronic system can guarantee absolute security, PTAsistant applies reasonable and up-to-date security practices to safeguard user information.
23. Firestore and Cloud Infrastructure
PTAsistant stores a significant portion of user data on secure cloud infrastructure.
These infrastructures are used to support services including:
- User account management
- Workout records
- Nutrition programs
- Appointments
- Measurements
- Client management
- Artificial Intelligence analysis history
Data may only be accessed by authorized systems and authorized personnel when necessary to provide the service.
24. Data Retention Policy
PTAsistant retains personal data only for as long as necessary to provide the services offered through the platform.
Meal Analysis Photos
Meal photographs used for AI-powered meal analysis are securely stored for a maximum period of 15 days and are then automatically and permanently deleted.
Analysis Results
Calories, macronutrient calculations, and nutritional analysis records generated through meal analysis may remain stored while the account remains active in order to preserve the client's progress history.
Measurement History
User-created measurement records are retained while the account remains active.
Workout History
Workout records are retained while the account remains active to enable long-term performance tracking and analysis.
Nutrition Programs
Nutrition plans and historical nutrition records may remain stored while the account remains active.
Apple Health Data
Apple Health data is processed only within the scope of permissions granted by the user.
If Apple Health access is revoked, PTAsistant immediately stops reading any new Apple Health data.
Security Logs
Technical log records created for system security, troubleshooting, fraud prevention, and abuse detection may be retained for a limited period where reasonably necessary.
25. Artificial Intelligence Services and Data Processing
Some PTAsistant features utilize Artificial Intelligence technologies.
These services may include:
- Meal analysis
- Food recognition
- Calorie estimation
- Macronutrient calculations
- Workout recommendations
- Nutrition recommendations
- Performance evaluations
Information required to provide these AI services is processed solely during the relevant analysis process.
PTAsistant does not guarantee the accuracy, completeness, or suitability of AI-generated outputs.
Users acknowledge that AI-generated recommendations do not replace professional medical advice, diagnosis, treatment, or healthcare services.
26. Third-Party Service Providers
PTAsistant may rely on trusted third-party service providers to operate and maintain the platform.
These providers may assist with:
- User authentication
- Cloud storage
- Data synchronization
- Error reporting
- Push notifications
- Artificial Intelligence services
Third-party providers are granted access only to the information necessary to perform the services requested by PTAsistant.
They are contractually prohibited from using personal information for advertising or independent commercial purposes.
27. Data Sharing
PTAsistant does not sell user data.
User data is never shared for advertising purposes.
Personal data may only be shared under the following circumstances:
- With the user's explicit consent.
- With the Personal Trainer assigned to the client when required to deliver the service.
- With technical service providers where necessary to operate the platform.
- To comply with applicable legal obligations.
- In response to valid requests from competent governmental or judicial authorities.
Except for the circumstances described above, personal data is not shared with third parties.
28. Account Deletion
Users may request deletion of their PTAsistant account through the application or by contacting the support team.
Upon completion of the deletion process, the following information may be deleted or irreversibly anonymized, subject to applicable legal obligations:
- Account information
- Profile information
- Measurements
- Appointments
- Workout programs
- Client records
- Artificial Intelligence analysis history
- Apple Health connections
Deleted data may not be recoverable.
29. User Rights
Subject to applicable data protection legislation, users may have the following rights:
- To know which personal data is being processed.
- To request correction of inaccurate data.
- To request updates to account information.
- To request deletion of personal data.
- To object to certain processing activities.
- To withdraw previously granted consent.
- To request data portability where applicable.
Requests regarding these rights may be submitted through PTAsistant Support.
30. Children's Privacy
PTAsistant does not knowingly collect personal information from individuals below the minimum age required under applicable laws.
Where required by law, parental or legal guardian consent may be requested before certain services are provided.
31. International Data Processing
Some PTAsistant services may operate using secure cloud infrastructure located in multiple countries.
Whenever international data transfers occur, PTAsistant implements appropriate safeguards in accordance with applicable data protection laws and internationally recognized security standards.
32. Changes to This Privacy Policy
PTAsistant may update this Privacy Policy from time to time.
Material changes may be communicated through the application or via the registered email address.
The most recent version published within the application always supersedes previous versions.
33. Contact
If you have any questions regarding this Privacy Policy, your personal data, or your privacy rights, you may contact:
PTAsistant Support Team
Email: info@darklagsoftware.com
Website: https://www.darklagsoftware.com
34. Effective Date
This Privacy Policy becomes effective on the date it is published.
By continuing to use PTAsistant and its related services, you acknowledge that you have read, understood, and accepted the current version of this Privacy Policy.
Studio Owner Privacy Policy
1. Introduction
Welcome to PTAsistant.
PTAsistant is a professional sports management platform developed to enable gyms, fitness studios, sports academies, and similar sports businesses to securely manage their members, trainers, appointments, operational processes, and business administration through a digital environment.
This Privacy Policy explains what personal and business information is collected when you use the PTAsistant mobile application, Apple Watch application, and related digital services, why such information is processed, how it is protected, and under what circumstances it may be shared.
DarkLag Software considers user privacy and the protection of business information to be among its highest priorities.
Personal and business information collected through PTAsistant is processed solely for providing services, maintaining platform security, improving the user experience, and supporting the operation of the application.
Your business records, financial information, operational data, and user information are never sold, rented, or shared with third parties for advertising or marketing purposes without your explicit consent.
By using PTAsistant, you acknowledge that you have read, understood, and accepted the data processing practices described in this Privacy Policy.
2. Data Controller
PTAsistant is developed and operated by DarkLag Software.
Company
DarkLag Software
Website
https://darklagsoftware.com
Email
info@darklagsoftware.com
DarkLag Software is committed to processing and protecting your personal information and business data in accordance with applicable data protection laws and industry-standard security practices.
3. Scope of This Privacy Policy
This Privacy Policy applies exclusively to users who access PTAsistant with a Studio Owner account.
A Studio Owner account is designed for users who manage:
- Gyms
- Fitness studios
- Sports academies
- Functional training centers
- Boutique fitness studios
- Other sports and wellness businesses
4. Information We Collect
PTAsistant collects only the information necessary to provide secure, reliable, and fully functional services.
The information collected is categorized as described below.
5. Account Information
Full Name
Your full name is processed for the following purposes:
- Creating your account
- Verifying your identity
- Managing your business account
- Identifying you as the authorized Studio Owner
- Providing technical support
Email Address
Your email address is used for:
- Account creation
- User authentication
- Secure sign-in
- Password recovery
- Account security
- Subscription management
- Technical support
- System notifications
- Important announcements regarding your business account
Your email address is never shared with unauthorized third parties.
Business Information
PTAsistant may collect the following business information:
- Business name
- Business logo
- Primary sport branch
- Branch locations
- Working hours
- Business contact information
This information is processed to:
- Create your business profile
- Associate members with the correct business
- Manage your studio operations
- Provide a professional business identity within the platform
Profile Photo (Optional)
Uploading a profile photo is completely optional.
Choosing not to upload a profile photo does not limit your ability to use any PTAsistant features.
Your profile photo may be visible only to:
- You
- Studio Trainers authorized by you
- Users associated with your business where appropriate
Your profile photo is never used for advertising or marketing purposes.
6. Business Profile
Your business profile may include the following information:
- Business name
- Business logo
- Sport branches
- Number of active Personal Trainers
- Number of active members
- Branch information
- Appointment settings
- Working hours
- Business preferences
- Notification settings
This information is used solely to provide business management functionality within PTAsistant.
7. Financial Notes and Business Records
PTAsistant may allow you to create personal financial and operational records to assist with managing your business.
These records may include, for example:
- Daily revenue notes
- Daily income records
- Daily expense records
- Salary planning
- Collection notes
- Payment schedules
- Financial reminders
- Business notes
- Management notes
These records are accessible only by the Studio Owner.
DarkLag Software does not analyze, sell, use for advertising, or disclose this information to third parties.
Your financial records are securely stored and can only be accessed by the Studio Owner account with the appropriate authorization.
8. Why We Collect This Information
The information described above is processed for the following purposes:
- Creating and maintaining a secure business account
- Verifying your identity
- Managing your business operations
- Managing Personal Trainer accounts
- Managing member registrations
- Operating the appointment management system
- Managing sport branches
- Generating business reports
- Securely storing your financial notes
- Providing technical support
- Protecting your account
- Improving service quality
PTAsistant follows the principle of data minimization and processes only the information necessary to provide the services described above.
9. Account Security
PTAsistant implements a variety of technical and organizational security measures to protect Studio Owner accounts.
These measures include:
- Secure user authentication
- Role-based authorization
- Encrypted data transmission
- Server-side validation
- Security logging
- Detection of unusual or unauthorized access attempts
If suspicious account activity is detected, additional verification procedures may be required to protect your account.
10. Notification Permissions
PTAsistant may send notifications to assist you in managing your business efficiently.
If you choose to enable notifications, you may receive:
- New member registrations
- New Personal Trainer registrations
- Appointment requests
- Appointment cancellations
- Schedule changes
- Business announcements
- Security notifications
- Subscription notifications
- Application update notifications
- Management reminders
You may change or disable notification permissions at any time through your device settings.
11. Apple Health and Apple Watch Integration
PTAsistant supports Apple Health and Apple Watch integration to help Personal Trainers and members manage training programs more effectively.
As a Studio Owner, you do not have direct access to members' Apple Health data.
Apple Health information may only be accessed by the Personal Trainer responsible for the member, and only if the member has explicitly granted permission.
The Studio Owner account is not designed to collect, access, or process members' Apple Health or sensitive health information.
12. Artificial Intelligence Services
PTAsistant uses artificial intelligence technologies to support certain platform features.
AI services may be used for:
- Meal analysis
- Calorie estimation
- Macronutrient estimation
- Performance evaluations
- Sport-specific recommendations
- Nutrition recommendations
- Progress analysis
- Management reporting
AI-generated content is intended solely as supportive information.
AI outputs do not constitute medical advice, diagnosis, treatment, or professional healthcare services.
13. AI-Powered Meal Analysis
The AI Meal Analysis feature may analyze meal photographs uploaded by members to generate estimated nutritional values.
As a Studio Owner, you are not authorized to access the detailed results of members' AI meal analyses.
These analyses are available only to:
- The respective member
- The Personal Trainer assigned to that member
This authorization model is implemented to protect user privacy and confidentiality.
14. Business Management Data
Your Studio Owner account may generate, manage, or display the following operational information:
- Number of active Personal Trainers
- Number of active members
- Distribution of sport branches
- Class schedules
- Appointment statistics
- Group classes
- Business settings
- Branch information
- Authorization records
This information is processed solely for managing and operating your business within PTAsistant.
15. Financial Notes and Management Records
PTAsistant may allow Studio Owners to create financial and management records to simplify business administration.
These records may include:
- Daily revenue
- Daily income
- Daily expenses
- Collection records
- Payment schedules
- Salary planning
- Business notes
- Management notes
These records are accessible only through the Studio Owner account.
No Studio Trainer, Personal Trainer, member, or third party may access these records unless explicitly authorized by the Studio Owner.
DarkLag Software does not analyze, use for marketing purposes, or disclose these financial records to third parties.
These records are securely stored solely for the purpose of providing PTAsistant services.
16. Personal Trainer Management
Personal Trainer accounts created through the Studio Owner account are managed as part of your business administration.
Studio Owners may:
- Create Personal Trainer accounts
- Edit Personal Trainer profiles
- Assign permissions
- View assigned members
- Manage trainer responsibilities
- Restrict trainer access rights
- Deactivate Personal Trainer accounts
A Studio Owner may manage only the accounts created within their own business organization.
17. Member Management
Studio Owners may manage members registered within their business.
This includes the ability to:
- Create new member accounts
- View membership status
- Assign members to Personal Trainers
- Manage basic member account information
The Studio Owner account is not intended to access members' private health records or Apple Health data.
18. Authorization System
PTAsistant uses a comprehensive role-based authorization system.
Access permissions are separated according to the following account types:
- Studio Owner
- Studio Trainer
- Personal Trainer
- PT Member
- Studio Member
- Individual Member
Each user may access only the information authorized for their specific role.
19. User Content
You retain ownership of all content you create within PTAsistant.
This content may include:
- Business notes
- Financial records
- Management notes
- Trainer notes
- Business settings
- Reports
DarkLag Software does not claim ownership of your content.
However, to provide PTAsistant services, you grant DarkLag Software the limited technical rights necessary to securely process, store, synchronize, and display your content within the application.
20. Prohibited Uses
Studio Owner accounts must not be used to:
- Attempt to access another business's data without authorization.
- Create unauthorized user accounts.
- Share member information unlawfully.
- Misuse financial records.
- Attempt to compromise platform security.
- Upload malicious software or harmful code.
- Abuse PTAsistant through automated systems or bots.
- Upload or distribute content that infringes intellectual property rights.
- Attempt unauthorized access to another user's account.
DarkLag Software reserves the right to temporarily suspend or permanently terminate accounts involved in such activities without prior notice.
21. Medical Disclaimer
22. Service Updates
DarkLag Software continuously improves PTAsistant and its services.
Future updates may include:
- New business management tools
- Enhanced reporting features
- Improved studio management modules
- Additional AI-powered capabilities
- General user experience improvements
These updates are intended to improve service quality and functionality. Where appropriate, users may be notified through the application or via their registered contact information.
23. Data Security
PTAsistant implements current technical and organizational safeguards to protect the confidentiality, integrity, and availability of Studio Owner accounts, business records, and management information.
Your business information is protected against:
- Unauthorized access
- Data loss
- Unauthorized modification
- Misuse
- Unauthorized disclosure
Security measures include, but are not limited to:
- Secure user authentication
- Role-based authorization
- Encrypted communications (HTTPS/TLS)
- Server-side validation
- Access logging
- Regular security updates
- Unauthorized access detection mechanisms
Although no electronic system can guarantee absolute security, PTAsistant follows industry-standard security practices to protect your information.
24. Firestore and Cloud Infrastructure
PTAsistant operates on secure cloud infrastructure.
This infrastructure supports services including:
- Business accounts
- Personal Trainer accounts
- Member records
- Appointment management
- Group classes
- Business settings
- Financial notes
- Reporting records
- Artificial Intelligence services
Only authorized users may access information according to their assigned permission level.
25. Data Retention Policy
PTAsistant retains personal and business information only for as long as necessary to provide its services and comply with applicable legal obligations.
Business Information
Your business profile and management information are retained while your Studio Owner account remains active.
Financial Notes
Financial records created by the Studio Owner, including:
- Daily revenue records
- Income records
- Expense records
- Collection notes
- Payment schedules
- Management notes
are securely stored while your account remains active.
These records are accessible only through the Studio Owner account.
DarkLag Software does not review, analyze, or disclose these records to third parties.
Reports
Business reports and management records may be retained while your account remains active to ensure continuity of service.
Security Logs
Technical log files generated for security monitoring, error analysis, fraud prevention, and abuse detection may be retained for a limited period.
26. Third-Party Service Providers
PTAsistant may use trusted third-party service providers to deliver its services securely and reliably.
These providers may support services including:
- User authentication
- Cloud storage
- Data synchronization
- Push notifications
- Artificial Intelligence services
- Error reporting
- Performance monitoring
Third-party providers may access only the information necessary to perform the services they provide.
No service provider is permitted to use your business or personal information for advertising, marketing, or unrelated commercial purposes.
27. Data Sharing
PTAsistant does not sell, rent, or transfer your business information, financial records, management data, or reports to third parties for commercial purposes.
Your information may only be shared under the following circumstances:
- With your explicit consent.
- When required for trusted technical service providers to deliver PTAsistant services.
- To comply with applicable legal obligations.
- In response to valid requests from authorized governmental or regulatory authorities.
Except for these circumstances, your business information will not be disclosed to third parties.
28. Account Deletion
You may delete your Studio Owner account at any time.
Upon deletion, the following information may be deleted or permanently anonymized, subject to applicable legal obligations:
- Business profile
- Business settings
- Financial notes
- Management records
- Generated reports
- Business preferences
The status of Personal Trainer and member accounts associated with your business will be managed according to the applicable account deletion procedures communicated during the deletion process.
Deleted information may not be recoverable.
29. Your Rights
Subject to applicable data protection laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of certain personal information.
- Withdraw previously granted consent.
- Object to certain data processing activities.
- Request data portability where legally applicable.
You may exercise these rights by contacting DarkLag Software.
30. International Data Processing
Some PTAsistant services may operate using secure cloud infrastructure located in multiple countries.
Where international data transfers occur, appropriate technical and organizational safeguards are implemented in accordance with applicable data protection laws.
31. Changes to this Privacy Policy
DarkLag Software may update this Privacy Policy from time to time.
Material changes may be communicated through the PTAsistant application or via your registered contact information.
The latest published version available within the application shall always be considered the current Privacy Policy.
32. Contact
If you have questions regarding this Privacy Policy or the processing of your personal or business information, please contact us:
DarkLag Software
Website
https://darklagsoftware.com
Email
info@darklagsoftware.com
33. Effective Date
This Privacy Policy becomes effective on the date it is published.
By continuing to use your PTAsistant Studio Owner account, you acknowledge that you have read, understood, and accepted this Privacy Policy.