Support Center

PTAsistant
Support

Help, legal information and contact details

Need Help?

If you need help with PTAsistant, contact DarkLag Software using the official support email below.

Please include your device model, iOS version, app version, account role and a short explanation of the issue so we can help you faster.

Common Support Topics

You may contact us for login issues, subscription questions, Apple Health permissions, Apple Watch synchronization, AI meal analysis, appointment issues, trainer or studio access problems, data deletion requests, bug reports or general feedback.

Health & Emergency Notice

PTAsistant is a digital fitness and coaching platform. It does not provide medical diagnosis, emergency assistance, treatment, prescriptions or professional healthcare services.

If you have a medical emergency or urgent health concern, contact a qualified healthcare professional or local emergency services immediately.

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